We were featured in CRMXChange magazine. Check out this great quote below and learn how i2x helps sales and service professionals reach their full potential in the article now online.

Tags: Sales, Customer Success, technology, AI, Mike Allen, communication, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices

We're excited to announce that we're a finalist of the new.New Festival's CODE_n CONTEST this October in Stuttgart, Germany. It's exciting to be a part of the future of digital transformation and...

Tags: Digital Transformation, AI, tech, Contest, Giveaway, innovation, Germany, startup, technology, speech recognition, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices, Contact Center Analytics

(2 min read) Our team at i2x is pretty great, and we'd like you to get to know us a little better. Meet Sam.

Tags: techjobs, technology, Contact Center, startup, Team, innovation, AI, artificial intelligence, SaaS, future, Berlin, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching

  (2 min read) We’re proud to announce that i2x has won a place on the German Accelerator Tech Program. The growth acceleration program supports German tech startups to enter the U.S market. It is...

Tags: United States, startup, America, Germany, Business, technology, tech, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Contact Center Analytics, Call Center metrics best practices

(1 min read) We’re excited to announce our expansion into the U.S. market and introduce you to our new Vice President of North America, Mike Allen. Following on from our launch last year in Europe,...

Tags: Customer, United States, Customer Success, startup, Team, speech recognition, innovation, Sales, Berlin, technology, SaaS, communication, future, tech, Michael Brehm, Mike Allen, artificial intelligence, machine learning, i2x, automatic speech recognition, Selling, Contact Center, Sales Agents, techjobs, AI, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Contact Center Analytics, Call Center metrics best practices

  (1 min read) We’re launching a research lab in order to harness real-time data analytics to improve AI augmentation for sales and customer service.

Tags: automatic speech recognition, SaaS, future, Michael Brehm, communication, artificial intelligence, machine learning, AI, technology, speech recognition, Ilya Edrenkin, Berlin, innovation, tech, ASR, Sales, techjobs, Coding, Research, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices

  (5 min read)  Challenges of a dynamic working environment Agents in service and sales are often the first point of contact for customers and therefore, the face of the company. A satisfied customer...

Tags: Customer Success, Sales Agents, Selling, Customer, Contact Center, Sales, Sales pitch, technology, i2x, future, AI, communication, innovation, tech, conversation analysis, Speech Analytics, ai sales, customer service automation, voip call center, Call Center Analytics, call center coaching, Contact Center Analytics, Call Center metrics best practices

(5 min read) The importance of a leak-free and high-throughput sales funnel What is your company’s competitive edge? In today’s world full of highly scalable products and services and its dense and...

Tags: Business tips, Sales pitch, Sales, Prospect, technology, innovation, communication, future, SaaS, tech, Michael Brehm, artificial intelligence, Customer Success, conversation analysis, Speech Analytics, ai sales, ai customer service, Call Center Analytics, voip call center, customer service automation, call center coaching, Call Center metrics best practices

(2 min read) Our team at i2x are pretty great, and we'd like you to get to know us a little better. Meet Stefan.

Tags: technology, startup, Berlin, techjobs, Coding, AI, speech recognition, innovation, machine learning, SaaS, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices, Contact Center Analytics

(5 min read) Have you ever thought about what AI can do for  you, as opposed to against you? The words ‘artificial intelligence’ tend to carry a sinister weight, however, here at i2x we know that...

Tags: AI, machine learning, artificial intelligence, future, innovation, technology, Berlin, Contest, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices