i2x Launches a Research Lab

Posted by i2x Team on Jun 21, 2018 5:07:39 PM
  (1 min read) We’re launching a research lab in order to harness real-time data analytics to improve AI augmentation for sales and customer service.
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Tags: automatic speech recognition, SaaS, future, Michael Brehm, communication, artificial intelligence, machine learning, AI, technology, speech recognition, Ilya Edrenkin, Berlin, innovation, tech, ASR, Sales, techjobs, Coding, Research, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices

i2x wins CCW Future Camp Award 2018

Posted by i2x Team on Mar 9, 2018 3:12:38 PM
(3 min read) We were happy to be at Call Center World (CCW) in Berlin, Germany’s largest contact center conference and even happier to have won the CCW Future Camp Award 2018. In the Future Camp, our...
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Tags: Team, ASR, SaaS, innovation, future, AI, artificial intelligence, Berlin, conversation analysis, Speech Analytics, ai sales, ai customer service, customer service automation, voip call center, Call Center Analytics, call center coaching, Call Center metrics best practices

About the i2x blog

Welcome to the future, it's good.

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