3 Must-Dos to Personalize your Winning Sales Pitch

Posted by i2x Team on May 2, 2018 12:00:04 PM
(4 min read) Follow these steps to learn how to create a sales pitch that’s made for your prospect The golden bullet in online marketing and e-commerce right now is hyper-personalization. It’s...
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Tags: Prospect, Selling, Pitching, Sales, Sales tips, Business tips, Sales pitch, Contact Center Analytics, Speech Analytics, ai customer service, voip call center, call center coaching, conversation analysis, ai sales, customer service automation, Call Center Analytics, Call Center metrics best practices

How To Gain a Competitive Advantage With AI

Posted by i2x Team on Apr 19, 2018 12:21:18 PM
(5 min read) Have you ever thought about what AI can do for  you, as opposed to against you? The words ‘artificial intelligence’ tend to carry a sinister weight, however, here at i2x we know that...
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Tags: AI, artificial intelligence, technology, machine learning, future, innovation, Berlin, Contest, Speech Analytics, ai customer service, voip call center, call center coaching, conversation analysis, ai sales, customer service automation, Call Center Analytics, Call Center metrics best practices

i2x wins CCW Future Camp Award 2018

Posted by i2x Team on Mar 9, 2018 3:12:38 PM
(3 min read) We were happy to be at Call Center World (CCW) in Berlin, Germany’s largest contact center conference and even happier to have won the CCW Future Camp Award 2018. In the Future Camp, our...
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Tags: AI, artificial intelligence, SaaS, future, innovation, ASR, Berlin, Team, Speech Analytics, ai customer service, voip call center, call center coaching, conversation analysis, ai sales, customer service automation, Call Center Analytics, Call Center metrics best practices

Hello from i2x

Posted by i2x Team on Feb 25, 2018 10:00:00 AM
 (3 min read)  The power of human to human conversations Nothing is more powerful than human to human interaction. Did you know that despite our love of texting and emailing, calls from customers to...
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Tags: AI, Michael Brehm, communication, SaaS, i2x, future, innovation, Berlin, Contact Center Analytics, Speech Analytics, ai customer service, voip call center, call center coaching, conversation analysis, ai sales, customer service automation, Call Center Analytics, Call Center metrics best practices